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Thoughts and Opinions about the Fintech Industry with Trupti Natu, Uber's Head of Disbursement Risk

8/19/2020

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​(Listed below is an edited transcript of Trupti Natu's conversation with Dan Carmody)​

Dan Carmody: Hi, my name is Dan Carmody and I'm the Executive Director of TreaSolution and in this episode of FinTech Intellects I have Trupti Natu with us today. Trupti is the Head of Disbursement Risk at Uber, and she has a lot of really interesting perspectives and thoughts when it comes to the fintech industry. So welcome, Trupti.
 
Trupti Natu: Thank you. Looking forward to it.
 
Dan Carmody: Trupti, you're the Head of Disbursement Risk at Uber. Can you tell us a little bit more about that?
 
Sure. I actually took over this title or this job function recently, last October. It's interesting because it's all things risk across Uber... We have multiple lines of business. We have Eats, we have Rides, we have Freight and so on. But on the Disbursement side is when the rubber really hits the road. This is when Uber's bank account money is going out of their bank account to all of our partners. The restaurant partners, equity partners, driver partners, small invoices, big invoices and so on. And as we know, there are always bad actors trying to game the system, exploit loopholes. So if you didn't earn the money on the platform, but we are dispersing that money, then that's a problem that directly hits our bottom line. And that's what we want to stop.
 
Dan Carmody: That's that's fascinating. Sounds like a really critical job that that Uber has you working on. You mentioned that you just started this job. Was it October? What what were you doing before you were with Uber?
 
Trupti Natu: That's a great question. I've been with over for over three years now. I started as a founding member of Uber Eats Risk. Eats was at the best state, in my opinion, when I started, which was nascent, still start-upy, very hustle-y. But Uber was stable enough, like the Ride business was stable enough. So it was like a nice startup nestled inside a known  established stable home. I started with the risk for Uber Eats and I was doing that up until last October and then my scope expanded to across lines of businesses but more focus on disbursements.
 
Dan Carmody: It sounds just by your description that you really like the startup phase. Is that an accurate statement?

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